Only Tech Support CRM You'll ever need.
has many unique features that none of the any traditional methods used by BPO’s and Tech Support centers have:
- Custom Reports Generation for any time period
- Unmatched Data Security
- Agent reports
- Single and Combined Payment Gateway reports
- Docusign compatibility and document upload facility
- Verified and non verified sales reports
- Full access admin account and separate agent account for data entry
- Agents cannot access the leads or sales entries in the database, can only search by phone number
- Inbound and Outbound versions available
Our tech support CRM is tried and tested by many centers and is in place in over 40 centers across India and Singapore. We are constantly developing the software to meet your needs and with our CRM already being used by so many centers, it’s already full of all the features a BPO may require for Inbound as well as Outbound process. Being modular, we can integrate BPOforce CRM with custom features you may require for your process. Give us a call and ask for a demo.